Prime Highlights
- Infosys and IHH Healthcare have partnered to standardise business operations across Hong Kong, Malaysia and Singapore.
- Infosys will deploy its AI-powered Topaz platform to streamline processes, improve efficiency and support real-time decision-making.
Key Facts
- IHH Healthcare plans to replace fragmented legacy systems with a unified cloud-based platform to improve cross-market operations.
- The partnership is aimed at reducing costs, strengthening regulatory compliance and building a more scalable healthcare ecosystem.
Background
Infosys and IHH Healthcare have entered into a partnership to align business operations across Hong Kong, Malaysia and Singapore.
The initiative is designed to make day-to-day processes more efficient, bring down operating costs and help the healthcare group meet regulatory requirements across its key markets. The agreement also aims to make IHH’s business more flexible and ready to scale as it grows.
Dilip Kadambi, Group Chief Financial Officer at IHH Healthcare, said the tie-up is focused on building an efficient and sustainable operation. He noted that the initiative would streamline costs and free up teams to focus on their core responsibility of caring for patients.
Infosys will bring in its technology platform, Infosys Topaz, to work inside IHH’s core business functions. The platform uses advanced AI to speed up routine tasks and support better decision-making across the organisation.
One of the bigger challenges on the table is IHH’s outdated and disconnected technology systems. Infosys will bring those systems together under one platform, so that staff across different countries can access the same data at the same time.
Venky Ananth, Executive Vice President and Global Head of Healthcare at Infosys, said the move will make cross-market work far simpler. According to him, the move will unify existing systems on a cloud-based platform, making it easier to manage operations and access real-time insights across regions.
The broader aim is to build a healthcare operation that runs on live data and can respond quickly to change. IHH, which operates across several countries, has long needed a technology overhaul that does not get in the way of patient care.
The partnership signals a clear shift in how large healthcare groups are approaching technology investment across Asia.
